1000 Mile Travel Group is a member of Helloworld Travel Limited, Australia’s largest network of independent travel agents and travel management companies with a collective purchasing power of over $6.5 billion.

With substantial global operations, Helloworld’s powerful buying structure delivers market-leading results to both its members, such as us and our clients.

Choosing 1000 Mile Travel Group as your travel management company unlocks the best of both worlds – the commitment, dedication and attention to detail of an independently-owned agency coupled with the buying power and customer security of Helloworld.

We value our value our relationship with AFTA – the Australian Federation of Travel Agents, and take pride in being an ATAS accredited agency.

ATAS is the AFTA Travel Accreditation Scheme that sets the benchmark for quality in the Australian travel industry. The accreditation scheme was designed to promote and recognise consumer protection, quality assurance and the highest standard of professionalism in travel management companies across Australia.

To achieve ATAS accreditation, travel agencies must undergo audits of financial statements to guarantee proper financial management. They must also demonstrate that they have professional indemnity and public liability insurance to provide the upmost security to their customers.

The Qantas Platinum Club is an exclusive recognition program designed to reward Australian travel management companies for their continued support, commitment and working relationship with Qantas.

As one of only 150 agency members in the program, 1000 Mile Travel Group has direct and exclusive access to a VIP support team. This means that we can provide our clients with the highest level of support and faster turn-around times.

Our strong relationship with Qantas means that we also have the experience and contacts to support our customers with any Qantas direct programs, including Qantas Business Rewards, Qantas Business Savings and even large market deals.

Travelport Smartpoint is one of three Global Distribution Systems (GDS) used by travel management companies across the globe and houses fares, availability and booking information for airfares, hotel accommodation and car hire.

Our Travel Experts take advantage of Travelport Smartpoint’s advanced features to drive efficiencies for our clients.

By integrating booking information from other hotel platforms, interactive seat maps and more, Travelport Smartpoint helps our Travel Experts deliver faster turn-around times and savings to our clients.

1000 Mile Travel Group’s partnership with Expedia guarantees our clients access to competitive non-GDS and regional hotel content both domestically and internationally.

Thanks to our relationship with Expedia, 1000 Mile Travel Experts are able to make, confirm and amend bookings in the shortest amount of time possible while delivering five-star service.

Our access to prepaid rates with properties on Expedia enable our Travel Experts to size accurate reconciliations at the time of booking and provide flexible cancelation policies and last-minute availabilities to our customers.

Though our partnership with Booking.com, 1000 Mile Travel clients can benefit from one of the largest selections of online accommodation options. With more than 29 million bookable rooms in over 2.5 million properties, 1000 Mile clients have access to everything from 5-star luxury resorts to homes, apartments, villas and even igloos and treehouses, as well as inspiring in-destination content.

Booking.com’s integration into 1000 Mile Travel’s technology systems coupled with the platform’s corporate-friendly payment options means that 1000 Mile clients can access more rates while still maintaining the payment preferences that many corporate travellers prefer.

1000 Mile Travel’s after-hours service is fully integrated and supported by allseven24. We chose to partner with allseven24 over many other options in the market because of their global footprint, 20 years of experience providing 24/7 traveller support across multiple time zones and real-time detailed call logs.

Like 1000 Mile, allseven24 have a customer-centric focus and are uninhibited with layers of structure and complex systems. Used by some of the largest travel management companies across the globe, allseven24 is the perfect solution for around the clock support for travellers and travel managers in the event of a disruption or emergency.

1000 Mile clients across Australia and the UK have been relying on our allseven24 team for several years to quickly resolve issues from flight cancellations in the middle of the night and lost passports in transit at 3am to urgent out of hours booking changes.

1000 Mile Travel is proud to be a part of a new traveller compensation service, AirHelp.
AirHelp is an independent provider who will work on your behalf to identify instances where airlines may owe you money for delayed, cancelled or overbooked flights departing or arriving out of Europe.

If you have experienced a delay greater than 3 hours in the European Union (EU), or while traveling from outside the EU to inside the EU with a European Union carrier, you could be eligible for compensation due to European laws which protect passengers against lengthy delays and other travel disruptions.

Being a seamless process that requires zero additional admin or time from customers, AirHelp is a partner that all 1000 Mile clients can automatically benefit from.

eGlobalfares assist 1000 Mile to immediately increase and deliver airfare value to our clients. The service enables our Travel Experts to find the best fares and international fare savings for our clients without needing to manually search and cross-check prices across different platforms.

Thanks to eGlobalfares, 1000 Mile have access to local market-specific published and private airfares from over 70 countries to help locate the best fares and international fare savings for our clients.

Our partnership with eGlobalfares also means that we can provide non-AU low cost carrier and web fares not available in the Australian GDS to search and book for our clients.