The right balance of technology and a personal touch
Our Service
Our Service

Our Travel Experts have an average of 15+ years experience in the industry

The right balance of technology and a personal touch

Our Travel Experts have an average of 15+ years experience in the industry

The right balance of technology and a personal touch

The right balance of technology and a personal touch

The right balance of technology and a personal touch

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Our Mobile Approach

For the modern Australian business traveller, the need for an old fashioned ‘bricks and mortar’ corporate travel agency is already a thing of the past.

At 1000 Mile Travel group we’re here to prove that there’s a much better and more efficient way for you to engage with a corporate travel management company.

Our corporate travel agents, or as we like to call them, Travel Experts, are industry professionals who have the flexibility to work from anywhere that suits you. From training your staff at your office to planning your next group conference over a coffee, our Travel Experts are here to spend regular time in your business and actively drive improvements to your travel program on an on-going basis.

Our Mobile Approach

For the modern Australian business traveller, the need for an old fashioned ‘bricks and mortar’ corporate travel agency is already a thing of the past.

At 1000 Mile Travel group we’re here to prove that there’s a much better and more efficient way for you to engage with a corporate travel management company.

Our corporate travel agents, or as we like to call them, Travel Experts, are industry professionals who have the flexibility to work from anywhere that suits you. From training your staff at your office to planning your next group conference over a coffee, our Travel Experts are here to spend regular time in your business and actively drive improvements to your travel program on an on-going basis.

Strategic Client Management

We take pride in our proactive and strategic approach to account management. Our Travel Experts and strategic client management team take the time to ensure you have access to the latest business travel reporting suite, regular review meetings and reports coupled with up-to-date industry news and changes, travel alerts and relevant Smart Traveller updates as they occur.

Through our personalised customer support and analysis of your corporate traveller behaviour, trip patterns and travel spend data, we work with you to ensure that your travel program is working effectively and in line with your company’s objectives.

Strategic Client Management

We take pride in our proactive and strategic approach to account management. Our Travel Experts and strategic client management team take the time to ensure you have access to the latest business travel reporting suite, regular review meetings and reports coupled with up-to-date industry news and changes, travel alerts and relevant Smart Traveller updates as they occur.

Through our personalised customer support and analysis of your corporate traveller behaviour, trip patterns and travel spend data, we work with you to ensure that your travel program is working effectively and in line with your company’s objectives.

The Expert Experience

Our Travel Experts have an average of 15 years of experience in the travel industry – they’re the best of the best corporate travel agents in Australia.

By managing a smaller portfolio of clients and putting through an average of 40% less transactions than consultants at traditional corporate travel management companies, our Travel Experts spend more time on your travel management program and drive further value back to your business with every booking.

Our Travel Experts are also backed by our national Head Office support teams for 24/7 traveller assistance, anywhere in the world.

Tailored SLA

We stand by our promises to you through our tailored Service Level Agreements. Rather than providing lengthy cookie-cutter contracts, we tailor our promise to each of our clients and take pride in ensuring your expectations are not just met but exceeded on every aspect of our service.

Reporting

Our market-leading reporting suite provides accurate and on-demand insights to give you the power to access your spend and behaviours daily on air, hotel, car, and service fees simply and easily through our online portal.  Gain meaningful insights on compliance behaviours and benchmarks to drive outcomes together.

Duty of Care

Knowing where your people are is more important than ever.  We offer a range of no-frills security and support options to enable you to support your people in the case of an emergency and take action as needed.  Let us help you take care of your people on every trip booked with us.

Training & Technology

Our simple, user-friendly online booking tools are customised to reflect your company’s travel policy and drive savings and compliance for your business. The travel industry is ever-changing and our customers rely on our expertise to deliver relevant technology improvements and training throughout our relationship, not just during implementation, but throughout the lifetime of our partnership.

Policy Management

We take a consultative approach when it comes to understanding your business and make sure you are supported throughout the process of creating a clear and relevant travel policy. Your Account Manager will conduct reviews with you to provide feedback on policy compliance, opportunities for savings through policy reviews and to ensure your policy is built to accommodate future growth and changes.

Groups and MICE

1000 Mile Travel caters for our corporate clients when they have needs for meetings, incentives, conferences, and events (MICE). Our experienced Group Travel Experts work closely with our clients to understand their requirements and take the pressure off organising large travel arrangements. Our Travel Experts can coordinate everything from a boardroom conference for 5 people or a 500 person event overseas.

Hickory has developed a great partnership with 1000 Mile Travel over the past few years. Our designated Travel Expert – Kelly McCulloch is absolutely amazing to work with! Within a short amount of time, she is able to search through numerous complex flight routes to provide us with the cheapest and fastest options available, and of course we can always count on her for any last minute flight changes. Rest assured the Directors will have a smooth journey!

Melissa Xiang

Hickory Group

Free Corporate Travel Program Health Check

Interested in learning how 1000 Mile Travel Group can reduce your business travel spend? Fill the form below for an obligation-free corporate travel program health check. 

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